People with Service Animals

• Always ask the person how you can best assist them.

• Remember – a service animal is not a pet.

• Do not touch or give the animal food or treats without the permission of the owner.

• When a dog is wearing its harness, it is on duty. In the event you are asked to take the dog while assisting the individual, hold the leash and not the harness.

• Plan to evacuate the animal with the owner. Do not separate them!

• Service animals are not registered and there is no proof that the animal is a service animal. If the person tells you it is a service animal, treat it as such. However, if the animal is out of control or presents a threat to the individual or others, remove it from the site.

• A person is not required to give you proof of a disability that requires a service animal. You should accept the claim and treat the animal as a service animal. If you have doubts, wait until you arrive at your destination and address the issue with the supervisor in charge.

• The animal need not be specially trained as a service animal. People with psychiatric and emotional disabilities may have a companion animal. These are just as important to them as a service animal is to a person with a physical disability – please be understanding and treat the animal as a service animal.

• A service animal must be in a harness or on a leash, but need not be muzzled.

Contacts for Supports and Services

Rocky Mountain ADA Center

1-800-949-4232

ASL Deaf/HOH: (719) 358-2460

rockymountainada.org

South Dakota Department of Labor and Regulation

605.773.3101

For TTY services, call 711

https://dlr.sd.gov/human_rights/service_animals.aspx